Hertfordshire Privacy Practices

Data Collection Practices

We gather and manage various personal information types, including:

2. Usage of Your Information

Your personal information serves these key purposes:

• Service Delivery in Hertfordshire:
  • Handling your vehicle rental bookings and agreements is a priority. We verify your identity to confirm that you meet our rental criteria. Our team coordinates the processes for collecting and returning vehicles. We also manage payments, including deposits and any associated charges, ensuring a smooth transaction experience.
• Customer Communication in Hertfordshire (Legitimate Interest/Contractual Obligations):
  • Providing booking confirmations, updates, and essential rental details. Addressing your questions and delivering customer assistance. Informing you about modifications to our services or policies.
• Marketing Permissions in Hertfordshire:
  • We may send you promotional offers, newsletters, and service updates based on your consent or our legitimate interest. Opt-out options are available at any time.
• Service Enhancement for Local Needs:
  • Assessing website usage to refine user experience and enhance functionality. Conducting research to improve our vehicle fleet and service offerings.
• Compliance with Legal Requirements:
  • Adhering to local laws and regulations in Hertfordshire. Protecting against fraud and maintaining service integrity. Addressing conflicts and upholding our terms of service.

Data Sharing Practices

Sharing Your Information Responsibly

• Local Service Partners: We collaborate with third-party companies, including payment processors, IT support, and maintenance services, all required to safeguard your data.

We do not share your personal information with third parties for marketing.

4. Data Protection

We employ suitable technical and organizational safeguards to protect your personal information from unauthorized access, modification, disclosure, or loss. These measures encompass encryption, access controls, secure servers, and routine security evaluations. However, it is important to recognize that no online transmission or electronic storage method can guarantee complete security.

5. Data Storage Policies

We retain your personal information only for the time needed to achieve the purposes for which it was gathered, including compliance with legal, accounting, or reporting obligations. The duration for which we hold different types of information may vary based on the context in which it was processed.

Your Legal Rights

Your rights under Hertfordshire data protection law

• Access to Your Information: Obtain a copy of your personal information on file.

Contact us below to exercise your rights.

Cookies and Tracking Policies

Our website utilizes cookies and related technologies to improve your browsing experience, assess traffic patterns, and tailor content to your interests. You have the option to adjust your cookie settings directly within your browser to suit your preferences.

Policy Changes

We may revise this Privacy Policy from time to time to address changes in our practices or legal obligations. Any updates will be reflected on this page, marked with a new "Last Updated" date. We recommend checking this policy periodically to stay informed about how we handle your information.

Contact Information

For inquiries regarding our Privacy Policy and data practices, please reach out.